- Q. IS COUNTERTOP Transformations™ SAFE TO USE?
- A. Countertop Transformations™ is safe to use and low-odor. Follow supplied instructions for wearing mask, gloves or safety glasses as indicated. Use care, just as you would when using any other refinishing product.
- Q. CAN I USE COUNTERTOP Transformations™ OVER AN EXISTING COUNTERTOP Transformations™ COATING?
- A. Yes, you can apply a new Countertop Transformations™ coating over an existing Countertop Transformations™ surface. The existing coating will need to be sanded thoroughly with the Diamond Embedded Sanding Tool. Follow normal application process.
- Q. PRIOR TO USING COUNTERTOP Transformations™, HOW DO I REPAIR CRACKS, CUTS, CHIPS, SCRATCHES OR BURNS IN MY ORIGINAL COUNTERTOP?
- A. Countertop Transformations™ will coat and cover any burns and small scratches in the existing countertop. Cracks, chips, deeper cuts or dents can be repaired by filling them with a 2-part epoxy putty. When the putty dries, sand the area until it is even with the surrounding surface. Once repairs have been made, follow the normal application process.
- TIP: Do not apply Adhesive Base Coat onto too large an area at one time. Once Adhesive Base Coat starts to dry, Decorative Chips will not adhere well. Broadcast Chips as quickly as possible while Adhesive Base Coat is still wet. To disperse Chips by hand, quickly scoop and spread/sprinkle. When done, go over the countertop with a flashlight, looking for glossy areas with low Decorative Chip density and spread additional Chips as needed.
- Flaws in Top Coat Finish: You MUST use a lint-free, high density foam roller such as the Whizz 6” Doors and Cabinet foam roller. Make sure to apply enough Protective Top Coat to cover Chips completely. This can be easily done by applying a first coat, than back-rolling in one direction over the first wet coat. Do not turn on a fan directly onto countertop to try and dry top coat faster.
- Q. WHAT IF MY ORIGINAL COUNTERTOP LAMINATE IS DELAMINATING?
- A. The original countertop needs to be in good structural condition before refinishing. If there is delamination, properly reattach the laminate. If existing laminate is blistering, bubbling or buckling, do NOT use Countertop Transformations™.
- Q. WHAT IF I MAKE A MISTAKE DURING THE COUNTERTOP REFINISHING PROCESS?
- A. Over-sanded or bare areas: Dip a damp sponge into the Adhesive Based Coat, sponge in onto the surface and immediately cover with Chips.
- Over-sanded or bare areas: Just dip a damp sponge dipped into the Adhesive Base Coat, sponge it onto the surface and immediately cover with Chips. After 4 hours, sand down the area until it is even with the surrounding area. Continue with Protective Top Coat application.
- Q. BESIDES LAMINATE, WHAT OTHER SURFACES CAN BE REFINISHED WITH COUNTERTOP Transformations™?
- A. With proper surface preparation, the Countertop Transformations™ coating system also adheres to hardwood and metal trim. All countertop materials should be sanded thoroughly with the Diamond Embedded Sanding Tool and tested for good Adhesive Base Coat adhesion before coating the entire surface area.
- Q. HOW DO I REFINISH AROUND SINKS, STOVES, AND OTHER APPLIANCES?
- Q. HOW CAN I AVOID ANY POTENTIAL APPEARANCE PROBLEMS?
- A. Uneven Chip Application: Apply a heavy, even coating of Adhesive Base Coat to allow the Decorative Chips to adhere consistently. Work quickly and do not allow the Adhesive Base Coat to dry.
- TIP: Do not apply Adhesive Base Coat onto too large an area at one time. Once Adhesive Base Coat starts to dry, Decorative Chips will not adhere well. Broadcast Chips as quickly as possible while Adhesive Base Coat is still wet. To disperse Chips by hand, quickly scoop and spread/sprinkle. When done, go over the countertop with a flashlight, looking for glossy areas with low Decorative Chip density and spread additional Chips as needed.
- Flaws in Top Coat Finish: You MUST use a lint-free, high density foam roller such as the Whizz 6” Doors and Cabinet foam roller. Make sure to apply enough Protective Top Coat to cover Chips completely. This can be easily done by applying a first coat, than back-rolling in one direction over the first wet coat. Do not turn on a fan directly onto countertop to try and dry top coat faster.
- Q. WHAT CAN I DO TO KEEP THE ADHESIVE BASE COAT WET LONGER?
- A. To keep the Adhesive Base Coat wet prior to applying the Decorative Chips, keep windows closed and ceiling fans off. Avoid air movement or breezes while applying Adhesive Base Coat. This may cause it to dry faster. In addition, the Wetting Agent allows the surface to stay wet longer alLowing the chips to better adhere to the Adhesive Base Coat.
- Q. HOW DOES HUMIDITY AND TEMPERATURE AFFECT THE COATING APPLICATION PROCESS?
- A. Higher humidity will cause the Adhesive Base Coat to dry more slowly. This helps increase the time window for applying and adhering the Decorative Chips onto the wet Adhesive Base Coat. Ideal conditions are 50% relative humidity and temperature at or around 70 degrees F. Do NOT apply the Adhesive Base Coat at relative humidity levels below 30% or above 70% and when the dew point is under 5 degrees F.
- TIP: If humidity is low, use a humidifier to increase moisture levels in the room.
- Q. HOW DO I DISPOSE OF UNUSED PRODUCT AND SOILED RAGS OR BRUSHES?
- A. Cover any unused, unmixed products tightly for storage. Any mixed Protective Top Coat material will harden and cannot be reused. Cover mixed Protective Top Coat securely, allow to harden in the container, and discard according to local regulations. Adhesive Base Coat tools can be cleaned with water.
- Q. PLEASE DEFINE LIGHT USE VERSUS NORMAL USE?
- A. Once the Protective Top Coat has cured 48 hours, it is okay to wipe down the surface with water, okay for contact with lightweight items under 5 pounds and okay for light food preparation. Once the Protective Top Coat has cured 7 days, it is okay to resume normal use. Follow the chart below for specific recommendations:
- Q. HOW DO I SAFELY MAINTAIN MY NEW COUNTERTOP Transformations™ SURFACES?
- A. Caring for your resurfaced countertops is easy. To clean the surface, use a damp cloth or sponge and a mild soap or detergent. The easiest way to avoid stains is to not let spills sit on the surface. All countertop surfaces should be wiped clean regularly. For dark scuff marks or crayon, try Mr.Clean® MagicEraser®
- Trivets and potholders will protect against heat damage, and using cutting boards for food prep will eliminate any chance of scratching.
- Q. HOW LONG WILL COUNTERTOP Transformations™ LAST?
- A. With normal use and proper care, your refinished surfaces will last for years.
General Questions
Preparation and Repair
Application Tips
Maintenance and Care
| Light Use | Normal Use |
| Once applied, the Protective Top Coat needs to cure 48 hours before light use | Once applied, the Protective Top Coat needs to cure 7 days before resuming normal use |
| Light Use: wait 48 hours | Normal Use: wait 7 days |
| Lightweight items under 5 pounds | Resume normal use |
| Light food preparation | Never use harsh chemicals or super abrasives to clean surface |
| Wipe down surface with sponge and water – avoid cleaners or chemicals Avoid water pooling | Use cutting boards and trivets to protect against heat damage or scratching |
| Avoid using countertop appliances such as toaster ovens or crockpots Avoid using dishwasher | |
| Wait 48 hours before caulking around the sink with 100% silicone caulk |
